Meet The FinderMonkey Team
Dave Oates
Head Researcher
He’s famous for his work on BBC1 and TLC as well as personally reuniting over 7000 people since 2011. He is a member of the Association of Genealogy and has written a book called Long Lost Family Tracing.
“My team understand that each search we carry out is the most important search we’ll ever do. We have to do everything we can to put that person back in contact with who they have asked us to find.”
Sue Harrison
Senior Researcher
Sue is a senior researcher specialising in contacting your family and friends once they have been found.
“I need to leave the office knowing I have made a difference in people’s lives. Answering questions that have been unanswered for years is unbelievably satisfying. It’s not all roses and some cases are very sad but even then being able to give someone closure is good. It’s an amazing privilege to share those journeys with our clients.”
James Thackray
Operations Manager
James is our Operations Manager. He is responsible for ensuring that keeping things running smooth and ensuring our team are happy and our clients are happy.
“It’s not just a job. Knowing that we are coming to work and changing people’s lives is an amazing feeling and very rewarding. I genuinely do care about every person I speak to. I work at FinderMonkey because I love everything about it and everything it stands for.”
Jake Birchall
Lead Trace Consultant
Over the last five years at FinderMonkey Jake has been a senior researcher on our work with BBC1s Family Finders TV series. He now works as a Trace Consultant speaking to people who are considering using our services.
"I love chatting with people and hearing their stories. I really enjoy helping people and making sure they understand our services and how amazing our research team are."
Lee Garnett
Counselling Consultant
Lee is a trained Counsellor and is here to help people decide if using FinderMonkey is right for them.
“I love the job, well its more than a job. We get to positively change people lives by getting them answers to questions”
Autumn Strong
Administrator
Autumn oils the wheels. She updates clients, ensures service levels are reached and helps to ensure we deliver great customer service.
“I love working at FinderMonkey and totally understand how important what we do is for people. We change lives and with that comes huge responsibility but also lots of job satisfaction.”
