The FinderMonkey Guarantee


Our unique FinderMonkey Guarantee is here to help you understand that we take what we do extremely seriously and that we are here to help you locate the exact person you are looking for.

  • We guarantee to trace the EXACT person you have lost contact with
  • In the event we trace the wrong person we will carry on working your case until we find the right person or provide a full refund.
  • Your identify is protected and your details are not added to any people finder databases
  • We do not store your payment details and the FinderMonkey website is completely secure
  • Your search will be carried out legally, ethically and discreetly
  • Your search is carried out in accordance with the Credit Services Association, Office of Fair Trading and the Information Commissioner’s Office

Many people ask “How do I know you have traced the exact person i’m looking for?”

We cross reference the information you provide on your order form with information on our databases (these are not publicly available and we have to be licensed by the CSA, OFT and ICO to use them). All staff are fully trained professional people finders and work closely with customers to locate the people missing from their lives. We have extensive checks in place to ensure we have traced the correct person. Our services are used daily by solicitors, councils and many members of the public just like you everyday.

But what if it is wrong?

It is as important to us as it is to you that we find the exact person that you are looking for. However, nobody’s perfect so on the very rare occasions the information we find is incorrect, we will happily refund the full finders fee.

The FinderMonkey guarantee is here to provide you with complete piece of mind

Now you have read the FinderMonkey guarantee, you know you have nothing to lose, so just click back to place your order

The UK's Most Trusted People Tracers

Kevin Kemp
Kevin Kemp
19:49 10 Apr 17
I had been attempting to trace my birth mother for many years without success. I contacted FinderMonkey who with their resources and contacts were able to trace my mother in a matter of weeks, a task all the more difficult as I suspected she had relocated to the USA, which turned out to be the case. FinderMonkey offered to act as intermediaries and I decided to take up this option as I was anxious not to cause any distress. My FinderMonkey contact Sue was sensitive, informative and offered good advice as to how best to proceed. I am now connected with my mother, her sisters, and a variety of cousins. I am very happy to recommend FinderMonkey.read more
Peter Gornall
Peter Gornall
16:19 18 Apr 17
Quite frankly, I'm astonished. They found a cousin who I lost touch with about 60 years ago. I was able to provide very little information to help the search.I provided his mother's maiden name and he was born during the 39/45 war just before his father was killed in action. I now have his accurate date of birth, his present address and everything I need to contact him. Amazing result.read more
Peter Samuel
Peter Samuel
13:27 19 Jan 17
I have been extremely impressed with the service I received recently from Finder Monkey when trying to contact long lost relatives for a friend of mine who was terminally ill. The whole process was professionally carried out and I was kept up to date all along. Results were obtained very quickly. Sue acted with understanding and compassion throughout a difficult and emotional process for the family. All the staff I spoke to were very polite and attentive and acted promptly. In summary, a fantastic service, would that all organisations acted similarly.read more
Kayleigh Roberts
Kayleigh Roberts
00:36 21 Feb 17
Such an amazing company. Thorough, supportive, with you every step of the way. My investigator Sue was absolutely amazing. Such tiny information but managed to find my family. Truly a remarkable company. If I could give more than 5 stars I would ***********read more
anthony swanston
anthony swanston
22:19 28 Apr 17
hi my name is Anthony Swanston and I was in a children's home In the early 80s. I lost contact with a childhood friend when she left in 81 and eveor since have wondered what had happened to her, so I came across finder monkey, I was a bit sceptical at first because of the cost involved but thought I would give it a go as everything else I tried failed, I read reviews about it and that convinced me to go ahead a give it a try, I thought the staff were extremely helpful and polite, I didn't have much information about my long lost friend, but three bits of info seemed to do the trick, her age, what area she was born, and her unusual first name, I was amazed how quickly finder monkey managed to locate her, I cannot thank finder monkey enough for what they have done in no time at all! me and my long lost friend are now planning to make up for lost time! without finder monkey I don't know what I would have done, I would recommend it highly. Thank you so much.read more
Maggie Cole
Maggie Cole
12:43 10 May 17
I contacted Finder Monkey mid-April asking their assistance in locating an old friend of mine whom I had not seen or talked with for 50 years. Within weeks they located and contacted my friend and we reconnected. I am very pleased with the service and professionalism shown by the personnel at Finder Monkey. I would highly recommend them to anyone who is searching for a lost friend or family member.read more
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