Corona Virus update – We are here for you and still working from our office in line with government guidelines.
This is a time to bring people together. If you want to use the UK’s leading people tracing company to find someone please call 0113 2825900 or fill in the form below.

Frequently Asked Questions

We are 100% transparent and are happy to answer any questions about FinderMonkey that you may have. Here are some frequently asked questions for you to have a read through.

How do we know that you are a genuine company?

We are a UK Limited company and adhere to our industry’s codes and ethics. We are at the front of the queue when it comes to providing a high level of customer service and trace all cases with ethics and integrity. Our key details are,

Data Protection Registration number is Z2159710.
Our Company Number is 6987749 – Click here for details
Our Credit Services Association membership number is 794 – Click here for details

Our bricks and mortar address is:
FinderMonkey Ltd
The Oulton Institute
Quarry Hill
LS26 8SX

Do you store my personal details?

We collect your name, address, telephone number and email so that we can contact you regarding your search, we have to keep an audit of whom we work for due to the sensitive nature of what we do. Your details are not added to any People Finder databases.

How safe is it to enter my card details on your site?

Our website is safe to use and our payments are taken securely by PayPal. Our website is as safe as it can be. It is also verified as safe to use by SafeBuy and PCI Security Council. We are also data protection compliant.

What if I don’t have a credit/debit card or I don’t want to pay over the site?

The site is safe to use but if you do not want to pay over the site or if you do not have a bank card we accept Paypal, BACS transfers and International bank transfers. We are also happy to accept cheques or postal orders.

Questions about how we find people?

You’ll find all our FAQs and information about finding people in the Learning Centre

If you have any further questions then please call us on 0113 2825900 and we will be happy to help.

The Outcome, For Me Was Fantastic
FAQ FinderMonkey

"We saw a story about FinderMonkey on the internet and they sounded like they could help me. The outcome for me was fantastic I could never have done it without FinderMonkey and I am very grateful for the great job they did for me."

- Gary Humm